Terms and Conditions
Kids
- For safety reasons, the tour is not recommended for children under 1 year old.
- Parents or guardians are responsible at all times for the care and well-being of their children during the experience.
Weather conditions
- If weather conditions pose a health or safety risk, the tour may be canceled or rescheduled.
- In these cases, a full refund or the option to reschedule the activity will be offered.
Safety and Responsibility
- Out of respect for all participants, the tour is not permitted under the influence of alcohol or drugs.
- Each visitor is responsible for their own safety and any personal injury that may occur.
- If you need medication or medical treatment, please bring it with you. Our team cannot supply medication.
Pregnant women
- As a precaution, we do not recommend this activity for pregnant women.
Personal items
- We suggest not bringing valuables during the tour.
- Ballena Aventura is not responsible for losses or thefts.